Privacy Policy
Your privacy is extremely important to us. In this privacy policy, we explain how we collect, use, and protect your information when you use our software services and/or websites.
1. Data Collection:
a. Customer Information:
When you use our services, we may collect your name, contact information, shipping address, and preferences for bookings, online orders, and loyalty programs.
b. Order Information:
To ensure efficient service, we collect information about your orders, such as ordered items, amounts paid, and delivery details.
c. Other Information:
We may collect additional information to enhance your user experience and improve our services.
2. Ownership and Purpose:
a. Ownership of Data:
We own and process the information you provide, including customer details, order information, and any other information collected through our services. We do not share information with unnecessary third parties, nor do we sell or misuse your information.
b. Purpose of Data Use:
We use your information to improve our services and create a user-friendly, functional, and secure software solution. We use information to review orders, link orders to customers, and enhance our services. Third parties may use information as needed for support, review of sales data, and assessment of customer needs. We may also use your information for marketing purposes.
c. Improving User Experience:
Centralizing information allows for a comprehensive view of business, offering better knowledge, smoother transactions, and an overall improved user experience.
3. Security Measures:
a. Data Protection:
We take your data security seriously. We employ strong protective measures, including encryption and access control, to protect your information from unauthorized access, disclosure, or alteration.
b. Strict Confidentiality of Data:
Confidentiality of your information is a priority. We adhere to industry best practices to ensure its protection.
c. Who Has the Right to See My Data:
Our company members have the right to access your information when you order, so we can verify accurate order details and link you to the order. Your information may also be visible to service providers (website building platform: WordPress, Wix) and other software companies providing support and management assistance. We are not responsible for third-party privacy policies and recommend checking their relevance and content on their own sites: www.wix.com
4. Future Improvements:
a. Continuous Development:
As we improve our software, all changes related to data use practices will be openly communicated. We strive to comply with all applicable data protection laws.
b. User Control:
You have the right to delete your information from our system at any time! Contact us through our website and we will assist you in removing or modifying your information. Once your information is deleted, it cannot be retrieved, as we will not keep copies. Our customer support is ready to assist you. Contact us via chat or email.
5. Your Rights and Additional Notes:
Consent and Transparency: We obtain explicit consent and openly disclose how your information is used.
De-identification of Data: We use industry-standard methods to de-identify or anonymize certain data types.
Data Retention Practices: We have established clear guidelines on how long we retain your information in compliance with industry standards and applicable laws.
Compliance: We keep ourselves updated and adhere to applicable data protection laws and industry standards.
Access Control: We employ strict access control so only authorized personnel can handle your information.
Security Audits: We conduct regular security audits according to industry best practices.
Communication of Changes: All changes to the privacy policy will be communicated openly, giving you sufficient time to react.
Customer Support: Our customer support is always ready to assist you with any privacy-related questions.
Summary: We are committed to protecting your privacy. We own and process your information responsibly, using it solely to improve our services. Our goal is to provide a secure and user-friendly platform. Rest assured, your information is protected by stringent security measures, and we are transparent in our practices. We reserve the right to make changes to this privacy statement, and by using our pages, you accept the updated terms. If you have any questions or concerns, our customer support is ready to assist you.
Contact Information: If you have any questions or concerns about our privacy policy, please contact us using the contact information found on our website.